From Guesswork to Clarity: How Communication Powers Healthy Organizations

Social systems are anchored in the attitudes, perceptions, beliefs, motivations, habits, and expectations of human beings - Katz & Kahn

Your organization is a social system, it lives and dies by the energy folks put into it.

What happens when that energy is misplaced?

When people follow divergent visions, make decisions based on assumptions rather than evidence, or find that office politics is a better use of time?

Your system becomes dysfunctional.

So, how can we avoid this? - Open Communication.

• Communicate how you think and feel about what's going on

• Communicate your version of the world

• Communicate what you believe to be true

• Communicate why you do what you do

• Communicate the way you do things

• Communicate what you expect from yourself and others

The more you can give folks context, the better able they can understand you, and the more likely your social system will operate in a state of awareness rather than a state of guessing.